 | BattleGround Kia --
"This is the second Kia store that I’ve had Glynn and New Vision help me set up. I have such a respect for their process of developing business and selling cars that we are now utilizing them as a turnkey solution to our BDC needs. Rather than set up a new BDC right now, we are using their center to handle all of our incoming and outgoing phone traffic. They also provide us with sales process training, (actually help us close deals) management recruiting and ongoing consulting. We couldn’t have our phone process in better hands. In our first store, they increased our appointments from by hundreds per month and we beat our sales goal by 30 units in our first month together. I’ve been doing this for a long time and haven’t found anyone that brings as much to the table as NVS. We went from nothing to netting tens of thousands of dollars more than we paid NVS! We are in a long term contract to keep our completion from using their services!"
Avery Beland, Dealer Battleground Kia (704) 201-8911 |
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 | Keith Hawthorne Automotive --
“We did it the hard way. I tried multiple outside consultants, trainers, programs etc. When I was finally introduced to Glynn Rodean, he was the first guy to take a risk and not tell me things he thought I wanted to hear but he told me what he believed I needed to hear. By following his full BDC direction and enhancing our system for selling cars we had an incredible experience with New Vision Sales and made a significant profit. I continue to both consult with and recommend Glynn Rodean and New Vision Sales regularly. I won’t hire anyone for my BDC that doesn’t graduate Own the Phone BDC Training Camp in Fort Mill. My entire staff is what Glynn calls his “Ninjas” and without their year long Skills Not Scripts training with NVS, these folks have mastered, all of the other great things we are doing may not have been enough to increase our sales by a hundred cars a month this year at our new store in Charlotte. I believe that a dealer is defenseless without some type of BDC help. He has done quite a bit for several of our stores, and still is. Anyone that wants a straight answer about Glynn or New Vision is welcome to call me. This guy is no joke. I recommend him and I’m willing to tell you why."
Mark Ficken |
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 | Donald Craig Automotive --
"Glynn, I wanted to take a moment to thank you again for your work in our dealership in Gastonia. I am still amazed that we were able to go from nothing to a free standing BDC in less than 60 days. From the hiring and training of four BDR's and a manager to setting up the computers, systems and processes necessary for success, you and your staff didn't miss a beat. And of course the best part was we were able to do normal business throughout that time since your offsite BDC was handling all of our leads and setting appointments during the transition. We will now have to add Suzuki of Gastonia to the training schedule with our main business development center with your,Skills Not Scripts training. I will of course need a little discount with two stores under your tutelage. Thanks again," Sloane WhiteheadDirector of Operations Donald Craig Automotive Group |
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 | Freysinger Pontiac, GMC, Buick, Mazda, Hyundai, Inc. --
"We did our homework when searching for a way of increasing our traffic and of course our sales and profit. We spoke with consultants and other dealers and Glynn's name not only came up, but was highly regarded. We spoke at length with Glynn and agreed upon a short term trial. They exceeded our expectations so quickly that we doubled our agreement with them within two weeks and had our best month ever with their help. We have statistical evidence of their worth and are now delving into a long term agreement with their Lead Call Center so as to both increase our profit in multiple rooftops and to prevent our competition from using them and outrunning us!" "Everytime I or any of my staff have called, we have always reached a manager or even Glynn every time! I or any of my staff have called them, but they call us regularly too, and the relationship we have with them is more than impressive. The staff of professionals they have calling our leads has given us more ups than anything else we have ever tried. We have turned those ups into sales and continue to improve on a daily basis. They have our business and I strongly recommend they have yours because the last thing I would want is their staff calling for anyone we are competing with. I recommend New Vision Sales LCC and would be happy to share our results with anyone interested in selling more cars and pulling a stronger ROI on the leads you buy." Bob Mermelstein, GMFreysinger Motors New Cumberland, PA 717-766-8422 |
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 | World Suzuki --
“I thought the grass was greener on the other side and left New Vision Sales LCC for a cheaper alternative. Saving a few bucks upfront cost me ten times that in production and profit. I was VERY happy to have an opportunity to re-up with Glynn and NVS because our showroom has gone from desolate to hopping! I have personally been in touch with the management team representing our LCC in Glynn’s center to tell thank them for the action and sales! They are the best out there. Nobody trains to SELL the appointment better than Glynn. I recommend getting on a waiting list for any booked services because anything else won’t match up."
Kelly Myers, DP World Suzuki Hickory, NC 828-485-2874 |
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 | Farrish --
“I heard about C. Glynn Rodean and his company, New Vision Sales from several associates. We had tried all of the companies and systems to train and manage our BDC. When we conceded to having a broken BDC, I called several of the top performing dealers in the country and they all said “you haven’t heard of Glynn Rodean?” needless to say, I called Glynn for a solution. I was impressed that his main concern was fixing the problem. He explained to me that there was no need for a contract, only a solution to our dilemma. I have been a dealer for many years and am rarely impressed, but this man and his staff have earned my confidence from their decisive assessment and course of action. I am pleased to report that he and his incredible staff of trainers have us fully operational to the point of now providing us with a complete overhaul of our sales department. I have seen a lot of speakers, trainers and consultants in my time, but very few have what he and his people posses. New Vision Sales is our partner in what can only be described as a successful venture. I completely endorse them, and that is not something I take lightly. It is my pleasure to recommend them as a very special and effective group of people that provide real life results, not skewed percentages.”
Keith Farrish, CEO 703-361-2600 |
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 | Auto Listener --
"In my 18 years of being in the call center business for automobile dealers I’ve never met any one who knows BDC strategy better than Glynn Rodean. Glynn is a doer; he leads by example with the best BDC management training I’ve ever seen. He truly stands out as the nations leading authority on BDC’s. With all the confusion, misinformation, struggle and failure rate of dealership BDC’s the industry, now more than ever, needs creditability leadership in this critical area. Glynn has been a great help to us."
Robert W. Smith, CEO Auto Listener 850-748-8087 |
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 | Stateline Chrysler, Jeep & Dodge --
“I heard of Glynn from Greg English. He shared with me how successful New Vision Sales had been in the stores that they both provided service to. Glynn and I spoke many times and Kelly, my GM and I actually toured a BDC that NVS had helped build and manage. We took our time and Glynn was able to provide us with a cost effective method of training and enhancement that within just a few months help us reach an all time high in appointments and sales! Glynn makes a point to visit often and he and I have discussed furthering the potential of our relationship. I recommend to any dealer in need of phone skill or BDC training that they attend one of his seminars or engages with New Vision Sales. They have a full staff of extremely talented and experienced trainers and representatives. I think what I like best about their service is their ability to actually do what the teach. Our choice to use NVS has proven to be both positive and profitable.”
Damian Mills, Dealer 803-396-1000 |
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 | Preferred Auto Sales --
“I have known Glynn for over a decade. I have worked with him and witnessed his record sales and BDC numbers first hand. When my Sales Manager and I recently experienced his seminar on attitude, persuasion and BDC management, I was blown away. He has found a way to transmit a stunning and resourceful message that I not only recommend, we now consult with him on all of our BDC & phone skills training. He has a great team, all striving to perfect his process, but he really did shock me with how well he has bridged the gap between the phone and the lot show and subsequent sale. Heck, I just left him a voicemail that we sold an extra 3 cars on Saturday alone just from the excitement of having an extreme amount of appointments show up. Call me on my cell phone if you want to hear more about what this guy and his company really does and how much better at it he is than anyone else I ever seen or heard of.”
Richard Ratliff 704-668-3156 |
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 | Global Graphic Impressions --
“Dear Glynn, I wanted to thank you and your team for a truly wonderful experience in creating my new website. With each step of the process you made it so simple and painless. Thank you for always being there and getting back to me so promptly when I had questions." This really was a stellar experience not to mention that my website has gotten rave reviews from everyone who has seen it. You and your team truly exceeded my expectations. Thank you for a job well done. Best regards." Monica Chamberlain- PresidentGLOBL GRAPHIC IMPRESSIONS |
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| Jim Carroll, GM --
“We implemented the New Vision Sales system into our store in the final quarter of 2006. NVS has the best sales trainer(s) and system that I have encountered in my thirty plus years of automotive experience. The commitment our staff has shown to this “Be the BDC” process with their time and effort is astonishing. The experience and motivation of NVS helped us to finish the year so strong that we are now very proud to be to be Suzuki’s #1 highest growth percentage store in North America and newest Suzuki President’s Guild member. The results from our first quarter of training and consultation from New Vision Sales have led us to renew our contract with them and I would recommend that anyone other than our competition do the same. I believe in NVS so much that I would pay their fee out of my own pocket before losing what NVS gives us!”
Jim Carroll, SSC 704-737-5497 |
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“I received an opportunity with a company that had hired Glynn and NVS to recruit and train people for a new BDC. I had been in customer service for years and was surprised at first, at the extent of his training. I was affected seriously by the experience. I did secure the job and my communication skills went through the roof. I grabbed hold of ALL of the aspects of the commitment being asked of me and did it. Completely, no it is ongoing but I am now the Director of a completely organic NVS BDC in one of the fastest growing Hyundai stores in America. I also went through their “Train the Trainer” program and mastered this. I too can now train this entire system without an answer key. I have surpassed the original goals Glynn showed us how to set and track. I mastered the phone yes, but it also carried over into my personal life and has lead me to utilizing the same skills and commitment to a goal of losing 100lbs. I have now lost 110 lbs. My point is that Glynn always tells a new group that some will, some won’t & so what. Never mind recommend, I would not hire anyone without this system mastered first.”
Dan Gourley, Director of Business Development ask me more: dgourleydan@yahoo.com |
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“I wanted to thank you for all of the hard work and dedication you put into our training this week. In just a few hours I learned more than I have ever learned in my life in that amount of time. It was very spiritual and uplifting. It made me become more focus on things that I want in life. Currently I am only 20 years old. I have been in Concord for about three months and it has been difficult trying to get a job. I have to support myself and pay for school out of pocket support from my parents is not present but, what you have instilled in me helps me overcome that. I hope God continues to bless you in every aspect of your life. I know at times even the strongest people can become bothered by negative things and people. I believe that God has given you a gift that you use and cherish so well. The fact that you are confident while still maintaining your humble presence is incredible. Honestly, I know its pure pleasure studying with a man of your valor. I don’t think that there is even a price on what you have taught me in two days!!!! Thank you for everything from the bottom of my heart and keep doing what you do no matter what!”
Tainan Woods |
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“The training I received from Glynn Rodean and New Vision Sales, Inc. has changed my life! Not only did it help me become a better communicator, it taught me to mirror and match other people’s personalities in order to form a better relationship with them. It made me a better rounded person teaching me how important attitude and taking out the trash is every day! I would STRONGLY recommend Glynn Rodean or New Vision Sales to anyone that asked. If you want to better not only yourself and advance in your career but become more profitable in every aspect of life I would give New Vision a try I did not knowing what to expect! Being told why makes a difference. I graduated the NVS Own the Phone course and went from being a candidate for a job to BDR to Team Leader to Manager in less than a year!”
Jessica Morrison, BDM |
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“I was uncertain of the training we were getting into when I went to Glynn’s Own the Phone Seminar. After I “took off my helmet” (only graduates know that means) I let down my guard and learned, a lot. We also hired a few people from the training and we have had some of the best months ever in our department. I fully recommend that anyone serious about communicating effectively with an astute internet shopper or skeptical credit challenged customer. Glynn is right about there being so much more than scripts to be a professional in this industry.
Phillip Lemp, BDM
Phillip Lemp, BDM |